by Eric J. Ellman | Mar 17, 2023
U.S. PIRG announced its “26th report in [its] series of reports based on complaints in the [CFPB’s] public consumer complaint database. Consumer complaint totals set new records in 2021 and again in 2022, rising 61% from 2021 (496,000) to 2022 (800,394). Total...
by Eric J. Ellman | Dec 15, 2022
In December 2022, the U.S. House Financial Services Committee held a hearing with CFPB Director Rohit Chopra, Consumers First: Semi-Annual Report of the Consumer Financial Protection Bureau. Director Chopra had a written statement. In advance of the hearing, staff...
by Eric J. Ellman | Jan 17, 2022
In January 2022, the CFPB announced the release of a report that the CFPB says “reveals how changes in complaint responses provided by nationwide consumer reporting companies resulted in fewer meaningful responses and less consumer relief. In 2021, Equifax,...
by Eric J. Ellman | Jun 25, 2021
In June 2021, CDIA sent a letter to Consumer Reports responding to its unempirical survey alleging inaccuracies in credit reports. CDIA made seven key points. First, credit reports are highly accurate. Second, the Consumers Reports survey is not grounded in...
by Eric J. Ellman | May 19, 2021
On May 26, 2021, the House Subcommittee on Oversight & Investigations held a hearing on Consumer Credit Reporting: Assessing Accuracy and Compliance. Testifying at the hearing were: Ms. Beverly Anderson, President, Global Consumer Solutions, Equifax Inc. Ms. Sandy...
